Problem Installing Also

[rjm]

I too can not get Pixel Post to install. I'm new to this, so be patient with my lack of knowledge. I created a directory in my space on the server of my host called 'pixelpost141', and then maintained the directory structure as required. I created the directories for the images and thumbnails, and set the permissions to 777. I checked the versions of MySQL, and PPP and both are more recent than required. I updated the pixelpost.php file with the info that I believe is correct (not sure about the 'localhost' part). Here is the info I was given when I created the MySQL database:

---------------------------------

MySQL Account Maintenance
Databases:
rt_rjmpixelpost
Users in rjmpixelpost
rt_rjm (Privileges: ALL PRIVILEGES)
Connection Strings
Perl $dbh = DBI->connect("DBI:mysql:rt_rjmpixelpost:localhost","rt_rjm","<PASSWORD HERE>");
PHP $dbh=mysql_connect ("localhost", "rt_rjm", "<PASSWORD HERE>") or die ('I cannot connect to the database because: ' . mysql_error());
mysql_select_db ("rt_rjmpixelpost");

User: Db:
Privileges: ALL ALTER CREATE TEMPORARY TABLES CREATE DELETE DROP SELECT INSERT UPDATE REFERENCES INDEX LOCK TABLES




Db:

Users:
rt_rjm
UserName:
Password:


Access Hosts:
localhost
Host (% wildcard is allowed):


phpMyAdmin
You can use phpMyAdmin to administrate your MySQL databases in a web based environment.

-------------------------

The next step tell me to run the install by directing my browser to:
“www.yoursite.com/where_you_installed_pixelpost/admin/install.php”

I tried this with my info, but it didn’t work.

I navigated thru the directories and opened the install.php file manually, entered a username and password, hit the button to ‘create tables’ and I get the ‘page can not be found’ error.

Any help would be appreciated.

Thanks in advance.

rjm

[Joe[y]]

can you post a link to your site please. just so we can get a better idea of what's happening.

[rjm]

Sorry about that - here is the link. Again, I am new to setting anything up on the web, as this is my first go at it. I appreciate your help.

www.rjmpics.com

[Connie]

rjm,

you can be sure about "localhost" as the connection string

PHP $dbh=mysql_connect ("localhost", "rt_rjm", "<PASSWORD HERE>") or die ('I cannot connect to the database because: ' . mysql_error());

shows that "localhost" is the right info for pixelpost.php

so the information in includes\pixelpost.php should be like this:
$pixelpost_db_host = "localhost"; // database host, often "localhost"
$pixelpost_db_user = "rt_rjm;" // database user
$pixelpost_db_pass = "database-password"; // database user password
$pixelpost_db_pixelpost = "rt_rjmpixelpost"; // database

the database-password for sure must be changed also

[rjm]

Unfortunately I had that information correct, so that isn't the problem. Could it be that my site was only propogated today? I can log on to the admin section at www.rjmpics.com/cpanel so I'm thinking not.

[Connie]

well, I see that there is no content at your page at all, except the cgi-bin-directory, the directory "pixelpost141" is not there at all

so I think the installation will not work, until your webspace is really fixed to the domain-name...

when that will be ready, start the installation again.

we did not know that you started the installation before the domain name is really working.... wait some time,

[Joe[y]]

are you using ftp to upload all your files?

www.smartftp.com

[rjm]

Connie - I will wait to see if things change.

JS - I used the file management tool on the control panel on the webspace to upload my files, and also to edit them with the appropriate information. It seems to work well enough. Is there something I need to know about using a tool of this nature? I will learn the FTP thing later. I downloaded AceFTP 3, which is a free FTP software. Not sure how good it is. No idea how to use it yet.

[Joe[y]]

i remember the cpanel was always a bit dodgy for me with uploading files which could explain your empty directorys. I would highly suggest uploading everything with www.smartftp.com - it's simple and very powerful but use what ever program you prefer obviously! ;) but FTp is a far more reliable method as far as i'm concerned.

[rjm]

I will try anything. Should I delete everything that I have done so far and start over once I figure out SmartFTP?

Should I edit the pixelpost.php file before I upload with the FTP program? What should I edit it with?

[Joe[y]]

notepad is a fine editor.

[rjm]

I re-edited the files, and uploaded everything using an FTP program, and I still have the same problem, so I will wait to see if the issue is that my site hasn't propogated properly just yet.

Please let me know if this seems reasonable (the wait time).

Thanks again.

rjm

[blinking8s]

smartFTP rocks...been using it for EVERYTHING for like 3 years now

i pick up your domain as an empty dir so your dns has finished from what i can tell, but its weird i can even see the dir on the index to start off with
http://www.dnsreport.com/tools/dnsreport.ch?domain=rjmpics.com

[rjm]

Seems like everything passed in that report, so I'm still not sure what the problem is. Maybe if it isn't working by tomorrow, I will call the host.

Thanks for the help.

rjm

[rjm]

Ok, I had the files in a directory that wasn't public. It runs fine now, but how do I set it up so that I don't have the index page come up, and have to click on the 'pixelpost141' directory to get the site to launch. Rather, how do I get the site to launch straight from www.rjmpics.com ?

Thanks again for all your help.

[Joe[y]]

move everything from pixelpost141 folder into the folder that pixelpost141 folder currently sits in.

[rjm]

So I can't keep them is a tidy forlder all there own?

Will that get rid of the index page? What about the 'cgi-bin' directory - I have no idea of it's purpose.

[Joe[y]]

well, if you want to keep them in a folder alone then you can create an index.html page and stick that in your root directory with a meta-refresh that will automatically redirect your users to pixelpost141/index.php (this is tacky route but the simplest way and plenty efffective)