safemode-problem

[kicki]

My webhotel recently upgraded their servers and GD lib. From now, their php has safe mode ON... which I noticed when my thumbnails didn't get saved anymore. =( No errrors or anything, the thumbnail just isn't there.
Annoying - is there a work-around for this? I simply CAN'T continue to save, name and upload thumbs by hand!

[Connie]

please give us exact information:

PP version
GD LIB Version etc,.

you find this information in Admin / general info

I am especially interested in GD LIB version and PHP version

[kicki]

http://ws1.surf-town.net/phpinfo.php

[GeoS]

Did you try update PP to 1.5BETA?? There is solution for new versions of PHP (4.4.1, 5.0.x) and new MySQL server (5.x).
Maybe this can solve your problem?

[kicki]

yes - I tried a new installation with 1.5BETA. Same problem. =[
The version of MySQL is 4.0.24

[Connie]

Kicki,

I asked you to give us the information which is at admin / general info
etc.

If you want assistance, please answer the questions
it could be interesting as well the image path and more
sorry, but sometimes I am a little bit upset
why do we include this information in PP when you don't tell us that?

one qualified answer with that information is much easier than all these step-by-step-questions and answers

in german we say: don't let us pull the worms out of your nose one for one

[GeoS]

Do you have correct permissions on files?? Does your ISP support suEXEC Apache mod??

[eon]

in german we say: don't let us pull the worms out of your nose one for one

Nice saying, I have to remember this one :D

[kicki]

sorry, thought all that info was found here: http://ws1.surf-town.net/phpinfo.php - didn't even think about looking for it in the pp-admin pages.*blush*

PHP-version 4.4.1 (Pixelpost's min requirement: PHP version 4.3.0)
MySQL version 4.0.26-standard-log (Pixelpost's min requirement: MySQL 3.23.58)
GD-lib bundled (2.0.28 compatible) with JPEG support
Server software Apache/1.3.34 (Unix) Sun-ONE-ASP/4.0.2 PHP/4.4.1 mod_ssl/2.8.25 OpenSSL/0.9.6b FrontPage/5.0.2.2635 mod_throttle/3.1.2

Paths
Guessed imagepath: /hsphere/local/home/kicki/kicki.kanske.net/images/
Configured Imagepath /hsphere/local/home/kicki/kicki.kanske.net/images/
Image Directory: OK - Can we write to the directory? YES.
Thumbnails Directory: OK - Can we write to the directory? YES.

Permissions should be ok - saving thumbnails has worked just fine before this update, and saving pics is no probs what-so-ever.

Can't find anything about suEXEC...

[Joe[y]]

in german we say: don't let us pull the worms out of your nose one for one

haha. seriously connie, are you just a little bank of german sayings?! that one is good! lol


Kicki - have you discussed with your host their reasons for turning safe-mode on? surely them just turning it off again would be the simplest solution for you?

[kicki]

']
Kicki - have you discussed with your host their reasons for turning safe-mode on? surely them just turning it off again would be the simplest solution for you?
Yesh! First thing I did - they won't do it, even though they don't seem to have any better reason than "because we can" for doing it...

[Joe[y]]

anyway. this really shouldn't be the problem as other paths seem the same but i remember this helped the same problem once before - which i still don't understand, but anyway:

try changing your configured imagepath to ../images/

i keep finding myself saying this but so much of the time it seems to fix problems. good luck.

[kicki]

']
try changing your configured imagepath to ../images/


It already is, isn't it?
Configured Imagepath /hsphere/local/home/kicki/kicki.kanske.net/images/

[Connie]

Kicki,

it is not!

There is a difference, please again:

go to ADMIN / OPTIONS

there you find IMAGE PATH
is there "../images/" or whatelse?

then in ADMIN / GENERAL INFO, there is

Guessed Imagepath:
Configured Imagepath:

please tell us the values of guessed + configured!

[kicki]

Guessed imagepath: /hsphere/local/home/kicki/kicki.kanske.net/images/
Neither
Configured Imagepath /hsphere/local/home/kicki/kicki.kanske.net/images/
nor
Configured Imagepath ../images/ works.

[Connie]

I am sure it has to do with subdomains, we had problems like these here in the forum

but can't remember in the moment what it was

[GeoS]

...
Image Directory: OK - Can we write to the directory? YES.
Thumbnails Directory: OK - Can we write to the directory? YES.


There should be info about chmod which is set. This can be a problem - permissions :/


Can't find anything about suEXEC...

http://httpd.apache.org/docs/1.3/suexec.html - send it to your ISP. Maybe it will be OK for them :)