HELP! password not recognized

[aat669]

Hi,

I'm having what seems to be a common problem with my password not being recognized. I've tried resetting it, but that didn't work either.

I've seen previous posts to do the following, but I don't understand where in MySQL (in cPanel) I'm supposed to put it (see info below):

If anyone can help, I'd really appreciate it! I'm not able to post new photos until I can log in! HELP!! :-)

Thanks in advance.
Alice

"if you have Cpanel then
1- if you have pp v1.3
try this query in phpmyadmin in cpanel
UPDATE pixelpost_config SET `password`='mynewpassword'
and it will be ok
2- if you have pp v1.4.x
try this query in phpmyhadmin in cpanel
UPDATE pixelpost_config SET `password`=MD5('mynewpasssword')
OR
if you have set email address in version 1.4.x you can submit it and receive a new password by email through password recovery feature."

[nygorilla]

Try clearing yor browser cache/ cookie cache.

[aat669]

That was the first thing I tried, but it didn't help.

[aat669]

And it's not just on one computer where I can't get in. It's from any machine that I try (home and work).

And just to clarify, it's my admin page for my website I can't get into. The forum here works fine.

Thanks!

[aat669]

Just as an update:

I've run this line of code:
UPDATE pixelpost_config SET `password`=MD5('mynewpassword')
in the SQL query from within myPHPAdmin page.

I've changed "mynewpassword" to the password I want it to be.

When I go back to my website's Admin page I STILL can't log in!

I don't know what else to do! And I've been unable to log in for 2 days and I'm getting more frustrated by the moment.

Any help you all can provide would be greatly appreciated.

Thanks in advance.
Alice

[blinking8s]

if you want, since we've already spoken over email, you can email me your password and username, as well as the login link to you host, username and password for that so I can get into phpmyadmin...and I will go in and take a look when I get home. I might not be able to reply till tomorrow afternoon though.

[Joe[y]]

also make sure cookies haven't been disabled on your browser. try a couple of other browsers and see if that helps.

[muscalu]

i have the same problme....i dont know what to do... Database error:
Updating the new password failed. Back to admin page...nothing works... it's not from the cookies....

[Connie]

muscalu,

is this a new installation or did it work for some time and then failed?
If it is a new installation I would suggest a re-install with another database-table-prefix in Pixelpost.php

[GeoS]

Or just check if on server is full content from PP archive.