Comments with 1.5rc

[Montage]

I updated to the new 1.5 yesterday, and just got an email from a regular visitor to my site saying that the comments aren't working.

I've been and tried myself, and this is what happens:
1) Comment pop-up opens up as normal;
2) Comment and user info entered as normal;
3) Hit the 'Add' button
4) Pop-up just becomes a white screen and the comment isn't saved.

Any ideas?

[GeoS]

I just tested your site and it looks like some problem with errors in code.

Please comment for a while inside /index.php line (34):
error_reporting(0);

by doing it like that:
//error_reporting(0);

[raminia]

I updated to the new 1.5 yesterday, and just got an email from a regular visitor to my site saying that the comments aren't working.

I've been and tried myself, and this is what happens:
1) Comment pop-up opens up as normal;
2) Comment and user info entered as normal;
3) Hit the 'Add' button
4) Pop-up just becomes a white screen and the comment isn't saved.

Any ideas?

did you replaced all files (including laguage files)?
if so, edit index.php and change the line at the top section from
error_reporting(0);
to
// error_reporting(0);
and save it again. then refresh the comment popup with CTRL+F5 and report the error here.

[Connie]

I tested as well

did you check with other template, not the popup-comment, as well?
Please do so! and tell us the result

[Montage]

OK, I've turned error reporting on.

On the home page (/index.php), the following error comes up:

Warning: main(../includes/IXR_Library.inc): failed to open stream: No such file or directory in /.../montage/addons/admin_ping.php on line 46

Warning: main(): Failed opening '../includes/IXR_Library.inc' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /.../montage/addons/admin_ping.php on line 46

And the same thing on the comments popup.

I assume that means that all files weren't uploaded?

[Connie]

yes, that is my impression as well

the best is:
open your ftp-program and compare the files from the 1.5-package with the folder-content at your website

check out and compare /includes-folder, IXR_Library.inc belongs to there!

[GeoS]

It looks like you didnt uploaded all files.

Here is solution if you did it (I mean uploaded all files from RC1 package, a specialy /addons/admin_ping.php):
http://forum.pixelpost.org/showthread.php?t=3472

[Montage]

All sorted - it looks like my FTP program chose not to upload some files. Time to look for a new one, I think - it's not the first time it's happened.

Thanks for your help guys, and for all the work on the new version. :D

[GeoS]

I can say I use SmartFTP which is for personal usage for free and it is great :)

[Joe[y]]

I can say I use SmartFTP which is for personal usage for free and it is great :)

i second that. it's brilliant. but i normally use the ftp feature with dreamweaver 8 - which is great.. can even change permissions and it autmoatically uploads files to the server when i save them. but obviously, that's not free - i believe there is a trial version somewhere though.

[GeoS]

At macromedia site for sure.

Links:
http://www.smartftp.com/download/
http://www.macromedia.com/cfusion/tdrc/index.cfm?product=dreamweaver

[ego-s]

I just spotted the same comment behaviour on my site.

Turning error reporting on it states on the otherwise blank screen after pressing the add button:

Fatal error: Call to undefined function: clean_comment() in /link_to_my_site/pixel/index.php on line 941

... I changed nothing and it worked normal until yesterday.

:confused: ... any suggestions ?

Cheers,
Peter

[GeoS]

Turning error reporting on it states on the otherwise blank screen after pressing the add button:

Fatal error: Call to undefined function: clean_comment() in /link_to_my_site/pixel/index.php on line 941


It means that you didnt upgrade (if you use Pixelpost 1.5 RC1) /includes/functions.php. Do it and all should be OK.

[ego-s]

I thought I had done it but apparently ... anyway, now everything is working fine again.
Thanks GeoS ! :)

[GeoS]

No problem and have fun having more time for making new pictures :)