Blank Screen

[theMezz]

I have two people tell me they see a blank screen on http://photos.theMezz.com

They see thumbnails on http://photos.themezz.com/index.php?x=browse just fine but when they click on any photo or go directly to http://photos.theMezz.com
they see nothing at all.

One user has MSN as his ISP with IE and the other uses Adelphia Cable with IE

any ideas????

[GeoS]

Strange.

Definitely it works after refresh of every blank page.

[Connie]

ask the users to clear the browser cache
asht the users to clear the browser cache also on harddisk, not enough to clear it via the browser


ask your users to use a very good clean safe browser like Firefox, Opera etc. ;=)

because it's you, I even went online with IE, what I never do, and I saw this great photo

unfortunately they forgot to add

"No IE, yes to browsers!"

[Joe[y]]

looks fine on IE7 to me. sorry, i can't help if i can't see the problem.

[theMezz]

Strange.

Definitely it works after refresh of every blank page.


are you saying that you see a blank page too then refresh it and it works???

[Connie]

did the users clean the caaaaaaacheeeeee, delete the coookiessss and tried again????

[GeoS]

@Connie: I was first time on this blog and I don't use IE for standard browsing the net!!

@theMezz: Yes, that's what I'm saying. Maybe try to uninstall all additional to base addons.

[theMezz]

@Connie: I was first time on this blog and I don't use IE for standard browsing the net!!

@theMezz: Yes, that's what I'm saying. Maybe try to uninstall all additional to base addons.


I am not using any addons

[HiImSeth]

I'm having the same problem with mine that I'm in the process of trying to move to http://pblog.sethlikens.com. I copied everything file-wise from the host of www.HiImSeth.com to the new one for the new domain. I've also copied the DB over and created a new one on the new host with it. I changed siteurl and imagepath on the new DB as well.

Any other ideas? I get the same blank page thing, but I've not been able to get anything to come up on the new host. Other than the original message telling me I hadn't had a DB in place. (before I modified config file)

[GeoS]

Maybe try to uncomment line with error_reporting(0);in /index.php and then copy every error message if there is any.

[HiImSeth]

I got it, with the help of the error after commenting that line out I noticed an issue in the pixelpost.php that must have happened when I changed DB info.

Thanks!

Also, Mezz.. I can access your site fine.

[theMezz]

did the users clean the caaaaaaacheeeeee, delete the coookiessss and tried again????


yes
I also had them use ccleaner and neither tactic helps

[theMezz]

Maybe try to uncomment line with error_reporting(0);in /index.php and then copy every error message if there is any.


when I uncomment that line and if an error message is logged, where do I find that error message???

[HiImSeth]

when I uncomment that line and if an error message is logged, where do I find that error message???
Mine was already uncommented, so I commented it out and then when I went to the page the error was displayed within my browser. He may have said it backwards.

[Joe[y]]

yeah error_reporting(0); effectively means false... so to comment it out makes error commenting true... ie, displaying the errors. so mezz - what errors do you receive?

[theMezz]

did the users clean the caaaaaaacheeeeee, delete the coookiessss and tried again????


I now have three people reporting this problem... (they use IE)

"as before... the picture comes up, but if I try to see the previous pic, blank screen or when I go to browse... I can view the thumbnails, but when clicking on a pic... they come up a blank screen"

I changed templates and the same thing happens to them, so it's not the template.

I have no idea what to try next to figure out what is wrong.
I am having one person try firefox and see if the same thing happens.

[theMezz]

Maybe try to uncomment line with error_reporting(0);in /index.php and then copy every error message if there is any.

I think it IS uncommented by default..


You should have received a copy of the GNU General Public License
along with this program; if not, write to the Free Software
Foundation, Inc., 59 Temple Place - Suite 330, Boston, MA 02111-1307, USA.

*/

error_reporting(0);
ini_set('arg_separator.output', '&');
session_start();

$PHP_SELF = "index.php";

// includes
require("includes/pixelpost.php");
require("includes/markdown.php");
require("includes/functions.php");
require("includes/exifer1_5/exif.php");

[Connie]

please let somebody try with OPERA as well

[theMezz]

I now have three people reporting this problem... (they use IE)

"as before... the picture comes up, but if I try to see the previous pic, blank screen or when I go to browse... I can view the thumbnails, but when clicking on a pic... they come up a blank screen"

I changed templates and the same thing happens to them, so it's not the template.

I have no idea what to try next to figure out what is wrong.
I am having one person try firefox and see if the same thing happens.


UPDATE:

Works with FIREFOX but not IE

[Connie]

It is not only IE, it is IE + PROXY!

I checked at home without PROXY, in IE, Opera and Firefox = everything ok
I checked at the office with PROXY, in IE = as you reported
in IE and OPERA = everything working

hell's tool once again hit the road! It is something with the proxy-configuration

it must be something with your server configuration + IE + PROXY
as my site, www.photografitti.de does show off in IE behind proxy, your site does not

[Joe[y]]

UPDATE:

Works with FIREFOX but not IE


it works with IE7 on winxp for me no problem - can browse through all your photos. in IE clear out your cache and try again.

EDIT: sorry. didn't see connie's comment about proxy.

[Connie]

it can't be the proxy... unfortunately.. must be other mysterious thing
just had a talk with our netmaster in the company about that

if I can open PP at www.photografitti.de and not at themezz' side, it is not the proxy

I did another thing:

I downloaded index.php locally to my harddisk and opened it in IE
it worked, I could click and open other images, archive etc. (links were still pointing to the server, not locally)

so I suggest it could be the javascript styleswitcher
take that off from the image_template.html and let us/them test again!

[GeoS]

Sorry it was late in here when I was posting. I meant error_reporting(ALL) for watching errors.

PS That mean to not post about 2 AM and later :P

[theMezz]

']yeah error_reporting(0); effectively means false... so to comment it out makes error commenting true... ie, displaying the errors. so mezz - what errors do you receive?


I don't see any errors
It works for me

it fails for others - THEY get a baknk screen

[theMezz]

']yeah error_reporting(0); effectively means false... so to comment it out makes error commenting true... ie, displaying the errors. so mezz - what errors do you receive?


how do I comment it out?????

[fribhey]

I now have three people reporting this problem... (they use IE)

"as before... the picture comes up, but if I try to see the previous pic, blank screen or when I go to browse... I can view the thumbnails, but when clicking on a pic... they come up a blank screen"

I changed templates and the same thing happens to them, so it's not the template.

I have no idea what to try next to figure out what is wrong.
I am having one person try firefox and see if the same thing happens.

i was having the same problems and i noticed someone else posted the same problem but when i reported it as a bug i was told the problem was on my end.... 1.4 worked fine, i started to notice this problem with a clean install of 1.5 but didn't feel like pushing it any further, seemed like nobody wanted to help.

if you hit refresh the blank screen will reload. the problem only happens in IE but i haven't tested it in a little while because i'm on a mac and when i use a PC i use firefox.

[Joe[y]]

1.4 worked fine, i started to notice this problem with a clean install of 1.5 but didn't feel like pushing it any further, seemed like nobody wanted to help.


we will always offer our help where we can. but as i said - if we cant' see the problem ourself it's really out of our hands.

how do I comment it out?????

put // at the beginning of the line. so..


//error_reporting(0);

[theMezz]

']we will always offer our help where we can. but as i said - if we cant' see the problem ourself it's really out of our hands.



put // at the beginning of the line. so..


//error_reporting(0);


When I view the page I get this


Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /home/.harimau/uticafor/photos.themezz.com/includes/functions.php on line 463

anyone know what that really means???


I will let you all know any other errors that show from the 2 people that see the blank page

[theMezz]

']we will always offer our help where we can. but as i said - if we cant' see the problem ourself it's really out of our hands.



put // at the beginning of the line. so..


//error_reporting(0);


OK. One of the two people that report a blank screen see's this (with IE but no error and all ok with Firefox)

"Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /home/.harimau/uticafor/photos.themezz.com/includes/functions.php on line 463"

The 2nd person sees an error message but is not able to copy and paste it because he has NO computer skills at all. The 2nd person see's photos now too instead of a blank page for the 1st time. Weird, if I have error reporting ON he can see photos along with an error message. If I have error reporting off he gets a blank screen.

Ideas???? I at at a loss

[theMezz]

i was having the same problems and i noticed someone else posted the same problem but when i reported it as a bug i was told the problem was on my end.... 1.4 worked fine, i started to notice this problem with a clean install of 1.5 but didn't feel like pushing it any further, seemed like nobody wanted to help.

if you hit refresh the blank screen will reload. the problem only happens in IE


exactly

[GeoS]

"Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /home/.harimau/uticafor/photos.themezz.com/includes/functions.php on line 463"


As long as it is only a warning it is OK. Anyway it should appear only at admin section.
Try to change this line (463) to this:
$addon_admin_functions = @array_merge($addon_admin_functions, $end);

[Joe[y]]

this one has me stumped for now as i've tried on IE at school, at home and a friends house and it's worked fine on all of them without error messages. i'm not saying that your problem doesn't exist but if i can't replicate the problem then i don't know how to find a solution. sorry. i'll keep an eye on the problem. p.s - what version of IE are we discussing here? right now i'm on 7beta.

[GeoS]

Im on IE 6/win2k proff.

Which version of PP do you use and which version of PHP??

[Joe[y]]

sorry. didn't see Geos' reply.

[dlogik]

Hey all,

I was able to fix this problem by changing the way the document Content-Type declaration was being handled. Rather than using a meta tag, ie I removed from my template(s):

<meta http-equiv="Content-Type" content="text/html;charset=utf-8" />

and added to my index.php (after session_start();):

header('Content-Language: en-us');
header('Content-Type: text/html; charset=utf-8');

---

I assume this would default all documents to charset utf-8.

Ed.

[Viconte]

Hey all,

I was able to fix this problem by changing the way the document Content-Type declaration was being handled. Rather than using a meta tag, ie I removed from my template(s):

<meta http-equiv="Content-Type" content="text/html;charset=utf-8" />

and added to my index.php (after session_start();):

header('Content-Language: en-us');
header('Content-Type: text/html; charset=utf-8');

---

I assume this would default all documents to charset utf-8.

Ed.



GREAT ! It works ! Thanks a lot for your help ! :D

[Connie]

thanks for that solution, but this is really weird