Thumbnail not being created?

[daven]

Hi,

My thumbnails are not being created.

I checked the admin panel and I have "GD-lib" but not "GD-lib with Java" and I understand that that may be an issue.

I dont have control over the server, only FTP access.

Also, I have thumbnails dir created with chmod 777 (note I am using a windows server environment). My install message stated all is good with the software accessing the Thumbnails folder

Can you suggest how I should fix this?

Dave

[codepoit]

Check the General Info area of your PP admin page, and make sure it shows GD-Lib with JPEG support. If there is no JPEG support stated for GD-Lib, thumbnails will not be created. In that case you need to ask your host to recompile GD-Lib with JPEG support.

[daven]

Thanks for that info.

Would I have to send my host the software, or would this be something they would have to source... If I had to send it to them, where could I find the files?

[codepoit]

You don't need to send them anything, they should be able to do that on their own if you ask them...

[daven]

SWEET, got it... Here is the solution that my admin person told me, thanks for the help codepoit.

Hello,

This is done in a php.ini file. If you do not have a php.ini file, you can obtain one here:

http://vortechhosting.com/downloads/php.ini

You need to enable the gd2 extension by uncommenting the following line:

;extension=php_gd2.dll

Uncomment it by removing the semicolon:

extension=php_gd2.dll

After you edit the php.ini, you need to upload it to the webroot of the domain. GD2 is now enabled.

For Unix servers GD is enabled by default.

Best Regards,


NOTE: Under the ";Windows Extensions" area in this file, I had to append to the bottom of the list "extension=php_gd2.dll" (because that line did not exist in this php.ini file) and then when I loaded it to the ROOT, it reloaded in pixelpost with the words in the General Info

GD-lib bundled (2.0.28 compatible) with JPEG support

Thanks for the help.

Dave