Installation error

[msikora]

I am new to pixel post and have some problems with it. Any brains I can pick in here would be appreciated. I have hosting with godaddy on IIS. I receicve this error while pointing to pixelpost admin/install.php
Error: Client does not support authentication protocol requested by server; consider upgrading MySQL client

Well, the other part is that I am not sure if I have php support - ups. Any idea to find out on my own. Of course, I can always call go daddy support ;(

Thank you

[dakwegmo]

The error you're getting sounds like PHP is enabled. You can check for sure by
Creating a file with the following line:
<?phpinfo()?>
save it as phpinfo.php, upload it to your webspace and then browse to http://yoursite.com/phpinfo.php. If you get a formatted web page with all sorts of technical details, PHP is enabled.

[msikora]

I checked as you suggested and got the positive response back:

"PHP Version 4.3.11

System Windows NT WINHOSTENTSSL04 5.2 build 3790
Build Date Mar 30 2005 17:32:35
Server API ISAPI
Virtual Directory Support enabled
Configuration File (php.ini) Path C:\WINDOWS\php.ini
PHP API 20020918
PHP Extension 20020429"
.... and so on.

Thank you for that part. Step one behind me. Any idea how to overcome step2 - connecting to DB. As stated above "Client does not support authentication protocol"
All I did is edited \includes\pixelpost.php with my variables. Is there mid-step I could to test the connection. Thank you.

[msikora]

FYI - the phpinfo.php also showed the following line:
"mysql
MySQL Support enabled
Active Persistent Links 0
Active Links 0
Client API version 3.23.49" <-- is this the show stopper - the client version to low though MySQL DB is ver. 4.x ?

[Dkozikowski]

Client API version 3.23.49" <-- is this the show stopper - the client version to low though MySQL DB is ver. 4.x ?

Sorry, disregard my post if you received an instant email notification.

v3.23.49 *should* work fine.

What are you referring to when you say 4.x?

Also, I've seen many people run into issues with Godaddy and their ISS servers when it comes to hosting a pixelpost photoblog. Most end up switching to Linux hosting which is recommended anyway.

[msikora]

It is MySQL ver 4.1

[Dkozikowski]

Well, like I said, Godaddy's ISS configuration + Pixelpost do not like to place nice together for some reason. And because none of the dev team use Godaddy with ISS, it's hard to track down exactly what the issue(s) may be.

If you're not tied to windows hosting, I suggest you switch to Godaddy's Linux hosting option.

[msikora]

Thank you for your time and posts.