Defensio addon turns off ?

[Chris Keegan]

Hello,

I think i have just upgraded to 1.7 , my site on the front end is working fine...
But when ever i turn on the Defensio addons after a few mins they just turn off automatically and revert to this...

Pixelpost Akismet comment filter (Admin Side) (_akismet/admin_akismet_comment - version 1.4) - status: OFF

Pixelpost Akismet comment filter (Front Side) (_akismet/front_akismet_comment - version 1.3) - status: OFF

Pixelpost Defensio comment filter (Admin Side) (_defensio/admin_defensio - version 1.3.1) - status: OFF

Pixelpost Defensio comment filter (Front Side) (_defensio/front_defensio - version 1.3.1) - status: OFF




After turning the Defensio ON i have tried to copy and paste in the API key it says "Key not valid"
Is this the cause or effect of the Defensio turning itself off?


Any ideas?

[Dennis]

Defensio should not turn itself off. So whether the key is valid or not doesn't matter. What color is the addon description?

[Chris Keegan]

The text is in gray
the background is orange
and the OFF is in red.

[Dennis]

ok, yeah than the addon is really off. That means that somehow the defensio status is changed in the table. This is really strange and it puzzles me a bit. Because if you want to change it you need to execute a SQL query.

[Chris Keegan]

I put on th akismet addon, left it for a while and it also turned off automatically.
So i can not get defensio or akismet working.
Do you think its a problem with my host set up or is it something i need to do with the Pixelpost 1.7 files?

[youri]

Same problem here. My addons will turn of after about 20 minutes. Who can help us out here? I don't know what do anymore.... Thanx!

[Chris Keegan]

Hello,

This is what Defensio send to me apon the third time of emailing them they were helpfull.

"Is your web hosting company a free provider? Most free providers, and some paid providers block connections to external websites. Could you contact them to see if it could be the problem?"

Then after two or three emails to my service provider they replied...

"You will need to request a firewall exception rule to connect to an external website. You can request this by logging into your MyPanel and going to "Firewall rules" under the advanced rules."

Hope this helps


chris

PS: i after a fews days still could not get Defensio working So i changed over to Akismet which seems to be working today. So the firewall thing helped i guess.

Let me know how things go