Only spam getting through :-(

[apt]

I am currently running a v.1.7.1 with Defensio installed. I was having a serious problem with spam so I was happy for the upgrade. Its made things a LOT worse, sending me the spam (well, to the Defensio quarantine) and not letting through genuine comments.

Right now I have over 3,000 spam (?) messages in my Defensio quarantine. I was just trusting that Defensio was flagging everything properly, for the most part, because I can't go through all of those messages as they come in. Everything in the quarantine is labeled "Spaminess: COMMENT NOT CHECKED WITH DEFENSIO CLICK HERE TO TRY AGAIN."



Then I realized that I hadn't received a comment in a really long time and I got an e-mail from someone who checks my site regularly to tell me that they couldn't leave a comment.

When I try to leave a comment, this is the message I get:
__________________________________________________ ______

Not Found
The comment could not be accepted because it got flagged as SPAM by our anti-SPAM measures. (ERR: 06).

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Click here to go BACK
__________________________________________________ ______



Please help. This is so frustrating. I've been dealing with this spam issue forEVER and now I can't even get regular comments. I did a totally standard upgrade and followed the instructions very carefully.



EDIT: I just turned Defensio completely off and I get the same "flagged as SPAM by our anti-SPAM measures." message when trying to post a comment. Blah!

[JFMichaud]

The version of defensio that you are using is?

There is a new version here. http://defensio.com/downloads/pixelpost/

released on June 25, 2008...

and check in the defensio forum

http://forum.defensio.com/?CategoryID=1

JF

[apt]

Defensio isn't the problem.

Well, there might be an issue with it I can solve by upgrading, but I've completely turned it off to isolate the issue and still cannot get a single comment through, so the primary issue is not with Defensio -- its with how I have PixelPost configured. I don't even know what "anti-SPAM measures" the error message is referring to.

[apt]

Well, I wish I could report back on what the problem was for the archives but I really don't know. I reinstalled the entire PixelPost 1.7.1 installation setting everything back to its default (except for my template), fiddled with this and that, and now it works.

[Dennis]

ERR: 6 is the error you get when you try to comment on a picture that has commenting disabled.