Unable to login as Admin

[Vindnaes]

Hi guys, i just finished installing the newest version of Pixelpost v1.7.1 (My first time )
Activating the site went perfect, - every field showed up as green. But when i got to the login point, it keeps on refusing. it says:

Username or Password incorrect.
Forgot password?

I have tried to:
check the "remember me" box, but it doesn't change anything.
wait for 24 hours.
Reinstall 3 times.

Is there any solutin for this?

Thanks, Vindnaes

[Dkozikowski]

Make sure you are using the correct username/password. Pixelpost will either display it to you or email it depending on what option you chose.

There was a small bug in the installer where it would not allow special characters to be used so its possible your password was stripped of these characters.

[Vindnaes]

Thanks"!

Im totally sure that i am using the correct username and password.
My current password cosists of Letters and Numbers - that should be valid, right?

But i gues I will try to reinstall, and change the password to letters only.

[Dkozikowski]

Letters and numbers should be just fine.

[Vindnaes]

A fresh install of Pixelpost + a new username and password.
And still the same problem occurs! :/

[themiw]

hi...i just installed this version and i am having the same problem. no special characters in the password and i am using the proper admin name and password as sent to me in my credentials during the install process.

thanks for your help.

[Dkozikowski]

A fresh install of Pixelpost + a new username and password.
And still the same problem occurs! :/

Send me your admin link and user / password combo. If i can't get in then I'll need database access to see what's happening.

[Dkozikowski]

hi...i just installed this version and i am having the same problem. no special characters in the password and i am using the proper admin name and password as sent to me in my credentials during the install process.

thanks for your help.

Have you tried selecting the "remember me" option?

If so and you're still having issues. Read my above post.

[alexandruv]

I have a similar problem, I installed and logged in the first time, I customized stuff and today I wanted to log in again in the admin but after I enter the user+pass it doesn't display the wrong user/pass error but it just clears the fields and doesn't log in. I even requested a new pass, which I received but still nothing.

Anybody know what's going on?
Regards,

[Dkozikowski]

I have a similar problem, I installed and logged in the first time, I customized stuff and today I wanted to log in again in the admin but after I enter the user+pass it doesn't display the wrong user/pass error but it just clears the fields and doesn't log in. I even requested a new pass, which I received but still nothing.

Anybody know what's going on?
Regards,

try selecting the remember me option when logging in

[torby]

Hi!

I've been suffering from the same problem myself - I keep getting kicked back to .../admin/index.php?x=login. Tried Opera, IE and Firefox.

However - I believe I've found a workaround, so please test this extremely complicated solution and give feedback. :)

After getting kicked back to the login page, simply press the login button again, without entering user/pass.

Worked for me. Tested in Opera 9.51 and IE 6.0 so far.

[robbkore]

I was having the same problem and started poking around the code to see if I could figure it out myself.

There are two changes which have to be made in order for the login system to function properly:

1) Open admin/index.php in your editor of choice.

2) Find the line that says session_start();
(Line 56)

3) Move this line to ABOVE where is says error_reporting(0);
(Line 42)

4) Find the line which reads if(($cfgrow['admin'] == $_POST['user']) AND ($cfgrow_password == $cfgrow['password']))
(Line 159)

5) Replace it with this: if($cfgrow['admin'] == $_POST['user'] && $cfgrow_password == $cfgrow['password'])

6) Save the file

7) If you are running this on a server FTP in to the server and browse to your document root folder and then the admin folder

8) Overwrite the file

9) Try to login again


This fixed the issue on my specific host, not sure if this will work for everyone.

[torby]

Robbkore, - I tried your solution, but unfortunately it didn't work for me.

I've also found that my solution works regardless of previous login attempts, I can simply just press login without entering user and pass. So this is a serious security issue. I've tested this on IE, FF and Opera, with all cookies cleared etc.

EDIT - Update:
After applying Robbkore's solution, I changed the admin username and password, and everything seems to work normally now! Thanks!

EDIT 2: Before I changed the username and password, the admin panel showed no username or password, so this could mean that they were not stored initially. So for those who can't login, try with blank user/pass and then change.

[dayzee]

hello everybody,

i've been reading all the posts related to the admin login problem and still i'm not able to solve my problem.

so...downloaded pixelpost, installed, everything ran fine until the admin login page. user & pass fine but still not able to log in. tried to reset the password, the following message came:

'The username you have mentioned is not the same as the admin user of Pixelpost.

Back to admin page.'

as a result, i can not reset.

tried everything else, fresh new copy of pp reinstalled, different user& pass, check& uncheck the remember me, no user&pass...still, the same thing.

what's up with this? what am i supposed to do now? any recent experience?

thank you.

[Dennis]

Try clicking the "remember me" option.

[dayzee]

@dennis

You mean, the 'Log me on automatically each visit' option, right? I tried that. Not working.

I'm with hostpapa, shoud that make any difference?

Thank you.

[mobius55]

I'm also experiencing inability to login to my Admin Pages, but this is an install a couple of weeks old that has been working fine, no recent upgrades or changes (of which I am aware). Today I cannot login. Tried requesting a new password, which the system DID send, but I still just get bounced back to empty username and password fields. Tried logging in from different computers to assure it isn't a cookie or other local browser issue.

Can anyone advise what tables in the DB may have been fried and how I can repair? The fact the the NEW password is not functional tells me that there's a deeper problem, I have to suspect corruption of the DB as the culprit.

Thanx!

[mobius55]

Went into my webserver and discovered that permissions to the pixelpost/includes/ folder did not have CHMOD 777 permissions any longer. Reset to 777 & login works again. This is not the first time I've seen folder permissions 'go south' for no apparent reason, so it's not a big surprise. Others experiencing login issues might want to check this, hope this helps someone else :-)

CR

[dayzee]

Mine has it set to 777 but still no go. Went to the db, checked, user &pass are there, still, a mistery to me how it's not working.

I can't send a request for a new pass cause it bounces back to the login screen with:
'Username or Password incorrect'. Am I missing smth here?

Really, really frustrating...

:(