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sbzx,
I am sorry to hear that.
Our technical support department is 24/7 so if the ticket was put into that department it should have been taken care of already no questions asked. If it is waiting for sales or billing I can see te delay because of the weekend and such, but regardless I do appologize.
If you can PM me the ticket number I will make sure its taken care of asap!
-Rodney
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Eleven2 Web Hosting - The OFFICIAL Hosting Provider of Pixelpost
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