Promote and Top Commenters Addons Turning Off

[Mikebtin]

I know this issue has been discussed before but I was unable to find any resolution to the problem. I have the above 2 addons installed and working but they are turning off without any help from me. I reenable them and they work for awhile but are later disabled. I can't discern any pattern. It's very frustrating. Any help is very much appreciated.

[Dkozikowski+]

I feel your frustration. I started to investigate this problem months ago but around the same time I took a leave of absence from the Pixelpost project.

I'm saddened to see this problem still exists.

I'll try to get back into investigating the issue as soon as possible.

[Mikebtin]

Thanks David. I certainly appreciate any attention on this problem.

[Dkozikowski+]

Try this for me.

Goto your pixelpost admin/ folder and delete the following files and folders.

• install.php (file)
• install/ (folder)

Do not worry, your blog will still function as intended with both file and folder removed.

[Mikebtin]

I deleted the folder and files about 18 hours ago and so far both addons are still enabled. Looks like you may have found something.

[Dkozikowski+]

Lets keep our fingers crossed!

[Mikebtin]

Oops......I just lost them. Did seem to change the frequency with which they were turning off, though that may be coincidence.

[Dkozikowski+]

Sent PM.