Problems with uploading images

[andimac]

Hello !

I have installed Pixelpost V1.7.1 new. Installation was ok, but I cannot upload any images => Error: Something's wrong in file upload!

I already had V1.5 running with no problems (deleted this version and dropped all tables).

I already checked the forum but was unable to find a solution. I activated error logging and this is the suspicious area:

Warning: move_uploaded_file() [function.move-uploaded-file]: open_basedir restriction in effect. File(/tmp/phpzzutDo) is not within the allowed path(s): (/srv/www/htdocs/wp1390301/wp1390301.msdata.at/) in /srv/www/htdocs/wp1390301/wp1390301.msdata.at/pixelpost/admin/new_image.php on line 91

Warning: move_uploaded_file(/tmp/phpzzutDo) [function.move-uploaded-file]: failed to open stream: Operation not permitted in /srv/www/htdocs/wp1390301/wp1390301.msdata.at/pixelpost/admin/new_image.php on line 91

Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpzzutDo' to '../images/20090225233602_dsc8897pp.jpg' in /srv/www/htdocs/wp1390301/wp1390301.msdata.at/pixelpost/admin/new_image.php on line 91

My pixelpost installation parameters:

URL http://wp1390301.msdata.at/pixelpost/admin/index.php
PHP-version 4.4.4-9+lenny1 (Pixelpost's min requirement: PHP version: 4.3.0 )
Session save path /var/lib/php4
MySQL version 5.0.45-Debian_1-log (Pixelpost's min requirement: MySQL: 3.23.58 )
GD-lib 2.0 or higher with JPEG support
File Uploads to Pixelpost site are possible.
Server Software Apache/2.2.6
EXIF Pixelpost is using exifer v1.5 for EXIF-information.

Paths
Guessed imagepath: /srv/www/htdocs/wp1390301/wp1390301.msdata.at/pixelpost/images/
Configured Imagepath: ../images/

Guessed thumbnailpath /srv/www/htdocs/wp1390301/wp1390301.msdata.at/pixelpost/thumbnails/
Configured Thumbnailpath ../thumbnails/

Image Directory: OK - Can we write to the directory? YES. Current CHMOD: 0777
Thumbnails Directory: OK - Can we write to the directory? YES. Current CHMOD: 0777
Language Directory: OK
Addons Directory: OK
Includes Directory: OK
Templates Directory: OK

Please - can you help ?!

Regards,

Andreas

[Dkozikowski+]

Your hosting provider has the open_basedir restriction in effect. The open_basedir setting is primarily used to prevent php scripts for a particular user from accessing files in another user's account. So usually, any files in your own account should be readable by your own scripts. For whatever reason, something is not configured correctly.

Show your hosting provider the following message:

Warning: move_uploaded_file() [function.move-uploaded-file]: open_basedir restriction in effect. File(/tmp/phpzzutDo) is not within the allowed path(s): (/srv/www/htdocs/wp1390301/wp1390301.msdata.at/) in /srv/www/htdocs/wp1390301/wp1390301.msdata.at/pixelpost/admin/new_image.php on line 91

They will fix the problem for you.

[andimac]

Thank you for the help. Hoster solved the problem based on your input - everything works fine.

Regards,

Andreas