Can't publish comments all of a sudden.

[Tom K]

My photoblog has been working perfectly.....but.....now I when I receive comments I am unable to publish them. I get the following message after I check off the comments to publish and then click "Publish selected". Please help.

Forbidden
You don't have permission to access /admin/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[Dennis+]

what version are you using?

[Tom K]

Originally Posted by schonhose

what version are you using?

I'm using Version 1.5
I have always moderated comments.
When "Do you want to moderate comments before publishing?" is marked "No" the comments post OK. When I change that to "Yes" the comments go into moderation but I can't post them from there. I the error page "Forbidden
You don't have permission to access /admin/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

[dhdesign]

By any chance, is mod_security enabled on your server?

I had the same problem with mine that's hosted at TextDrive, and had to disable mod_security in the admin section only so that I could use the program there.

[Tom K]

Originally Posted by dhdesign

By any chance, is mod_security enabled on your server?

I had the same problem with mine that's hosted at TextDrive, and had to disable mod_security in the admin section only so that I could use the program there.

Thank you for your suggestion.
Exactly how does one disable mod_security.

[Dennis+]

One should probably ask their hoster since it is a server issue.

[Tom K]

Originally Posted by schonhose

One should probably ask their hoster since it is a server issue.

I do have cpanel access.

[Tom K]

I can delete and edit comments also. I just can't publish them.

[dhdesign]

Originally Posted by Tom K

Thank you for your suggestion.
Exactly how does one disable mod_security.

First, you need to check with your webhost and see if they recently installed/enabled mod_security on your webserver.

If mod_security is enabled on your webserver, you can turn it off for the admin section by creating an .htaccess file with a plain text editor (Notepad, etc.) and putting the following line in it:

SecFilterEngine Off

Save and upload it to the admin folder of your PP installation. Then try to publish your comments and see if it works for you again.

If mod_security is not enabled, then you need to ask your webhost if they have made any changes to the server configuration recently. Tell them the issue you are having, and see what they have to say.