Network "Solutions" rejiggers PHP, screws up Pixelpost

[blinking8s+]

incorrect link:
http://www.itinerantangler.com/~1479...?showimage=822

correct link:
http://www.itinerantangler.com/photo...?showimage=822

~147971.149790/htdocs/ is coming from non public section of the server, you have had no response from your host?

[ZachMatthews]

image path: /photoblog/images/

siteurl: http://www.itinerantangler.com/photoblog

Both worked fine until they made the PHP switch.

Zach

[ZachMatthews]

Blink -

I'm well aware of what the issue is doing, but no, Network Solutions has not yet got back to me. The interesting thing here is that it isn't my whole photoblog that's broken as it would be if the siteurl were completely wrong - it's only the second-tier things that happen after index.php makes some kind of call, either to the ?x=browse function or to my admin section in ?x=login. Both are broken because they're trying to reach the directory by incorrectly including the non-public area.

I can't even reach those folders, btw - they are further up the Network Solutions directory tree. Like I said, this has been a problem since day one and Pixelpost never correctly guessed the right siteurl and images paths. I had to guess and check to make them work.

Zach

[pschulze]

I am having the exact same problem at Network Solutions, but it is worse for me now. I was able to get into the Admin section by manually deleting the extra directory paths inserted in all the links. Then I reset the image path name (big mistake) based on the extra directories that were inserted in all the links and now I am getting this error:

Error:
No language folder exists or the file "lang-.php" is missing in that folder.
Make sure that you have uploaded all necessary files with the exact same names as mentioned here.

Is there a way to reset the image path even though I can't log on to the admin pages?

Thanks for any help.

Patti

ps. I also reported the error to network solutions and have not heard back.

also, I am using version 1.5 of Pixelpost

[ZachMatthews]

Patti -

Thank you. You just saved me a huge upgrade.

My service number is:

1-279091112

When you get ahold of them again, I suggest you tell them that other users are having the exact same issue and force them to fix it.

You can change the siteurl and images path back to what they were now that you have an error.

Go to NetworkSolutions.com. Log In. Follow the ridiculously overcomplicated path from Account Manager Home to Standard Hosting Package - Unix to your Hosting Control Panel (why it opens a new window? I have no idea). Once there, choose 'Database Manager,' then toggle the freaking radio button (I only have one database! Why is this necessary?) then click 'Edit.' Now click 'Manage.' Log in to PHPMyAdmin (can't help you on how to discover your password but it should be the same one you set up when you originally configured Pixelpost).

Once in PHPMyAdmin, look on the left hand menu side for pixelpost_config. Click it. Now click 'Browse' at the top of the screen in the folder tabs.

In the middle of the screen you will see a wide gray table. It has a sort of capital 'T' with two arrows on it heading up the upper left hand column of the table. Immediately below the T is a pencil. Click the pencil icon.

Boom. You are now able to edit your database information back to what it was previously set on. Change the required fields and click 'Go.'

Wow, couldn't be simpler, right? NO! Network Solutions is run by a bunch of code monkeys. If I knew when I signed up what I know now, I'd be using a different provider.

Good luck,
Zach

[pschulze]

Zach,

Thanks for a great explanantion. Interesting is that to even get to my previous database, I had to create a new one. There was not an IP address associated with my Database.

Anyway, I did as you suggested and can see where I can edit the pixelpost-config table. I was expecting to see what I entered as the path name in the imagepath field, but it was blank. I entered the path name (that used to work before all this mess) and clicked Go, but I am still getting an error.

What do you see in the imagepath field?

I also see latin1_swedish_ci in a column named Collation. Should that be English? I have no idea what that means.

When I access my blog the error I see is:
Error:
No language folder exists or the file "lang-.php" is missing in that folder.
Make sure that you have uploaded all necessary files with the exact same names as mentioned here.

URL: http://www.capturedrainbows.com/pixelpost/index.php

Thanks,

Patti

ps, I now have my photoblog back up, but still can't administer except on the one machine that previousyl had a cookie set. Still waiting on response from NS. I installed on a different host server and all works like a champ. NS is a real pain!

[pschulze]

just heard back from NS:

Network Solutions implemented an upgrade to our servers over the past weekend to enhance the security of all of our hosted Web sites. We are now using Apache® Version 2.2.



If you are currently running the PHP or server-side variables listed below on your Network Solutions® Web Hosting package, please review the instructions below to update your code. If you do not use these specific variables, you will not be affected by this update and no action is needed.





Change: PHP_SELF to: REQUEST_URI

Options Indexes Please use “+” or “-“ before your Options. For example, “Options -Indexes" or "Options +Indexes"



We recommend you make these changes to your code as soon as possible to improve the security and efficiency of your Web sites.

------------------------

Edit: Looks like these changes work. edit index.php in both root and admin

[ZachMatthews]

Patti, I got a partial fix out of that. Switching the PHP_SELF to REQUEST_URI allowed me back into my admin pages, but I wasn't able to correct the archive, and as I navigated around the Admin section, the commands after index.php? failed to clear, so I'd get index.php?view=info?view=options?view=comments, etc.

I think I need a little more specific information on the Option Indexes + or - 's.

Thanks a bunch,

Zach

[ZachMatthews]

I located the Options Indexes. NS told me to look in .htaccess. It wasn't there anyway, so I added an Options +Indexes. It made no difference so far as I can tell and the NS guy I'm on the phone with now is obviously stumped.

This may be a job for some code superheros - why would the index.php file fail to clear its variables? Why would the server be continuing to show its hidden directories?

Thanks,
Zach

[pschulze]

Zach,

I spoke too soon. I too only got a partial fix. And like you have the error on the archive pages.

I am sort of in the Admin sections, but not entirely. I am getting partial page, then it times out.

I have no idea what the Options Indexes are, but since it is not working for you, I guess I'll wait on that.

Please pass on any solution you find.

Thanks,

patti