Images don't show in IE since 1.7.1 upgrade

[uzodinma]

I've just upgraded to PP 1.7, and now i can't see images in IE. Firefox works just fine. I'm not really good at coding so don't really know where to start. Could do with some help.

[Dkozikowski+]

Did you remember to upload the new index.php file when you upgraded?

I ask because the <IMAGE_WIDTH> and <IMAGE_HEIGHT> template tags are not being replaced.

[uzodinma]

I am very sure i copied all the files as instructed. The upgrade was smooth, so i'm really not sure what i did wrong. As i mentioned before, everything works great on Firefox.

[dakwegmo+]

Originally Posted by uzodinma

I am very sure i copied all the files as instructed. The upgrade was smooth, so i'm really not sure what i did wrong. As i mentioned before, everything works great on Firefox.

It works in Firefox because FF doesn't make assumptions for blank values for height and width attributes. IE assumes zero for blank values. So, the image is there, it's being downloaded, and shows up exactly the way one would expect IE to interpret attributes that look like this: width="" height="".

As Dave pointed out, the <IMAGE_WIDTH> and <IMAGE_HEIGHT> template tags aren't being replaced. These tags are controlled by index.php, so that is usually the place where you find the problem. It also happens that it is quite common to miss the index.php when updating to the new version. If you don't want to re-upload the file, check the header of the file on your server and find the line that says Pixelpost version... Make sure it is the version you just upgraded to, and not an older version.

[uzodinma]

Thanks for all the help so far. I re-uploaded the index.php file last night when it was suggested that this may be the cause and nothing changed. In desparation i reloaded the saved index.php file from the backup i did before the upgrade. No change

I have since put things back to where they were and have checked the version information in the file. The file says it is Version 1.7, though the PP package is Ver 1.7.1. My site confirms i am running ver 1.7.1.

Could there be anything else missing? All assistance is appreciated.

[Dkozikowski+]

You should be fine if you uploaded all the files.

I can personally check and run some tests if you allow me FTP access. If you feel comfortable with the idea, private message me the details needed.

[austriaka+]

Please upload the 1.7 index.php file again and empty the browser cache of IE and Firefox

[Dkozikowski+]

The image path is incorrectly configured.

Once you update your image path to ../images/ , your <IMAGE_HEIGHT> and <IMAGE_WIDTH> tags will begin to work as expected.

[uzodinma]

Many thanks to dwilkinsjr, your last tip fixed things. I would never have spotted it myself. Thanks to everyone who tried to help.

[EarlThorfinn]

Many thanks from me as well! Saved me from a night of headscratching