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  #1  
Old 07-15-2008, 10:35 AM
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Question Unable to login as Admin

Hi guys, i just finished installing the newest version of Pixelpost v1.7.1 (My first time )
Activating the site went perfect, - every field showed up as green. But when i got to the login point, it keeps on refusing. it says:

Username or Password incorrect.
Forgot password?

I have tried to:
check the "remember me" box, but it doesn't change anything.
wait for 24 hours.
Reinstall 3 times.

Is there any solutin for this?

Thanks, Vindnaes

Last edited by Vindnaes; 07-15-2008 at 10:36 AM. Reason: Wrong headline
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  #2  
Old 07-15-2008, 12:47 PM
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Make sure you are using the correct username/password. Pixelpost will either display it to you or email it depending on what option you chose.

There was a small bug in the installer where it would not allow special characters to be used so its possible your password was stripped of these characters.
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  #3  
Old 07-15-2008, 07:38 PM
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Thanks"!

Im totally sure that i am using the correct username and password.
My current password cosists of Letters and Numbers - that should be valid, right?

But i gues I will try to reinstall, and change the password to letters only.
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  #4  
Old 07-15-2008, 09:08 PM
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Letters and numbers should be just fine.
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  #5  
Old 07-16-2008, 09:18 AM
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A fresh install of Pixelpost + a new username and password.
And still the same problem occurs! :/
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  #6  
Old 07-17-2008, 02:42 AM
themiw Offline
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hi...i just installed this version and i am having the same problem. no special characters in the password and i am using the proper admin name and password as sent to me in my credentials during the install process.

thanks for your help.
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  #7  
Old 07-17-2008, 02:49 AM
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Quote:
Originally Posted by Vindnaes View Post
A fresh install of Pixelpost + a new username and password.
And still the same problem occurs! :/
Send me your admin link and user / password combo. If i can't get in then I'll need database access to see what's happening.
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  #8  
Old 07-17-2008, 02:50 AM
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Quote:
Originally Posted by themiw View Post
hi...i just installed this version and i am having the same problem. no special characters in the password and i am using the proper admin name and password as sent to me in my credentials during the install process.

thanks for your help.
Have you tried selecting the "remember me" option?

If so and you're still having issues. Read my above post.
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  #9  
Old 07-17-2008, 10:38 AM
alexandruv Offline
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I have a similar problem, I installed and logged in the first time, I customized stuff and today I wanted to log in again in the admin but after I enter the user+pass it doesn't display the wrong user/pass error but it just clears the fields and doesn't log in. I even requested a new pass, which I received but still nothing.

Anybody know what's going on?
Regards,
__________________
Fotografia slubna
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  #10  
Old 07-17-2008, 04:06 PM
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Quote:
Originally Posted by alexandruv View Post
I have a similar problem, I installed and logged in the first time, I customized stuff and today I wanted to log in again in the admin but after I enter the user+pass it doesn't display the wrong user/pass error but it just clears the fields and doesn't log in. I even requested a new pass, which I received but still nothing.

Anybody know what's going on?
Regards,
try selecting the remember me option when logging in
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